Considering the fast-paced times we live in, no matter what the task, speed is of the essence. But just speed is not enough. Be it booking tickets, making a hotel reservation, online shopping or even booking cargo shipment transportation, customers expect the process to be smooth, convenient and simple as ever. For those who want to ship with just a click, ECU360 is a perfect choice.
In the new normal business environment, with remote working and digital operations becoming the order of that day, there’s a plethora of online tools and technologies to help collaborate and interact more fruitfully in the virtual space. A quick analysis would reveal that simplicity and ease of use are the hallmarks of some of the most popular digital tools.
Easier to use…
For a global logistics services provider like ECU Worldwide operating a network of over 300 offices in more than 160 countries, a platform like ECU360 is essential to make collaboration simpler and more efficient. ECU360 helps overcome distances and time zones:
- Eliminates long wait times
- Speeds up workflows
- Reinforces the emphasis on customer experience
One of the most outstanding features of ECU360 is the availability of door-to-door rates for more than 40 countries. As a result, both customers and sales team members can access cargo shipment quotations instantly, thus making it possible to take informed, strategic decisions on transporting cargo to and from almost anywhere in the world. With ECU Worldwide’s global network, customers can leverage the benefits and efficiencies of working with a single logistics services provider for direct services across more than 2400 trade lanes for LCL.
What makes cargo shipment bookings on ECU360 so simple?
- Door-to-door rates and quotations
- Shipping schedules available in advance to plan ahead
- Ability to provide all Shipping Instructions at one go
- Feature to create and use Templates for regular transactions and save time
- Access to details of past transactions, invoices and other essential information
- Opportunity to conduct business 24×7, at one’s convenience
- Saves time by making mundane, routine tasks much quicker
…Even easier on the eyes
We have updated ECU360’s engine, in the form of its underlying codebase, to make it considerably more technologically sound whilst improving the platform’s stability by ironing out any bugs and technical issues that were raised by either customers or sales and support representatives. Now that we have several teams dedicated to ECU360, we’re able to constantly improve the digital service using feedback. By making improvements to navigation we’ve enhanced User Experience (UX) and also developed a cleaner, more modern and visually aesthetic User Interface (UI). ECU360 v2.0 is truly easy to use, and even easier on the eyes, says Vaishnav Shetty, Executive Director, ECU Worldwide.
As the world’s LCL consolidation leader, ECU Worldwide has been striding ahead in terms of adopting digital tools and technology to optimise operations and empower customers with logistics services and cargo shipment solutions that are swift, seamless and just right for their business requirements. Launched in a few countries and being used very innovatively, ECU360 forms the keystone of ECU Worldwide’s digital play.
ECU360 now has dedicated teams continuously working to debug, test and improve the platform. Based on feedback from sales team members and customers, iterations and modifications will be carried out constantly to enhance the UX which has already been made significantly more robust to align with today’s needs. With development, testing and support teams in place, it is now much easier to meet customer expectations, delight users with more customer-centric features that help them save time and effort, resolve glitches within a short interval and make ECU360 v2.0 the go-to platform for salespersons and customers.
Quick and responsive
“ECU360 is a very quick and responsive tool that allows our team to quote our clients for the majority of LCL enquiries quickly with clear schedule options.” – Bryn Atherton, Commercial Director, Allseas Global
“Having the availability of the ECU360 platform allows our staff to obtain quick and real-time pricing at the click of a button. The user-friendly platform allows staff to create and make bookings within minutes and even quicker if repeated movements. ECU360 allows us to maintain or service levels to clients with quick turnaround times on pricing and up to date schedules.” – Stephen Parkinson, Export operations, Quality Freight
Getting started is really simple too
For those who want to conduct business 24×7 and give their global supply chains the advantage of seamless logistics services, ECU360 is an ideal partner.
Registering and logging in to ECU360 would probably take less time than it took to even read this article. Head over to https://www.ecuworldwide.com/ecu360 and get started.
That’s how simple ECU360 makes it to ship with a click!
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